Troubleshooting
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      Media Player Screen Resolution Adjustment

      Media Player Screen Resolution Adjustment

      1.Connect a keyboard and mouse to the media player.


      2.Once connected, press the windows key 5 times and it should display windows login screen; sign in as LSquaredAdmin with password given by your Admin.


      •Once logged in, you should see windows desktop.


      3.Proceed to search for "display settings" on windows By selecting Start.


      •If "display settings" does not show, search for Settings > System > Display.


      4.Change the displays resolution to 1920x1080 in the settings under ‘Scale and layout’.


      5.Restart the media player and it will launch our L Squared application once booted with the correct sizing.


      •If you're still experiencing this issue, please do not hesitate to reach out to our support email at ‘Support@lsquared.com’ or our support line at ‘Ph- 1 877-525-1995’ for immediate assistance!